What Is Compounding And How It Can Help You

Compounding is the process of using special techniques to mix or alter ingredients to make customised medicines for people or animals.

This process is undertaken by qualified pharmacy technicians and pharmacists. The benefits of compounded medicine include:

  • Changing the form of a medicine (for example from capsule to liquid) to make it easier to swallow/administer
  • Customising the strength of medicine to one that is not readily available
  • Removing an ingredient that someone may be allergic to
  • Customising flavours and sweeteners to suit personal preference
  • To continue supply of a medicine if something is unavailable long term

The compounding approach to medicine allows the compounding pharmacist to work with the prescriber and their patient. They customise medication to meet the patients' specific needs.

We work closely with doctors who prescribe compounded medication for their patients who are unable to be treated by regular, over the counter medications. Whether you need your medication flavoured, changed into a liquid for easier administration or have some other requirement, CompoundLabs is here to help.

We can compound most medication:

  • Without an ingredient that someone may be allergic to
  • Customising flavours and sweeteners to suit personal preference
  • Changing the form of a medicine (for example from capsule to liquid) to make it easier to swallow/administer

We can also avoid anything else that manufactured capsules and tables come with that may impact an individual.

We also offer different delivery and dose forms of medication across a wide range of health conditions.

We are a licensed pharmacy. We must meet strict regulatory standards during the compounding process.

Only pharmacists and qualified pharmacy technicians can undertake the compounding and dispensing of medicines.

Placing A Prescription

From filling out the order form to receiving your medication, the process below shows you what to expect and the timeline.

Have a Prescription?
If you have a prescription that you need us to fulfil, typically you get your doctor or prescriber to send it to us or, if you want to send it to us directly you can email us at info@compoundlabs.co.nz or physically mail us your prescription to P.O. Box 101-142, North Shore Mail Centre 0745, Auckland, New Zealand. Alternatively, your doctor or prescriber can email it to us or send it through the e-script option they will be familiar with.

We'll assess your prescription

Your prescription will be assessed by a pharmacist. Then, someone from our team will call you to discuss the prescription contents, delivery address, payment and expected timeframe. Your order is then compounded, dispensed and dispatched. An email is then sent to you with a link to track your order.

Prescriptions can be paid for by credit card or internet banking. Please DO NOT post cash. When we contact you after receiving your prescription we will organise payment with you.

Receiving Your Medication
Upon receipt of your original prescription and payment (time of order confirmation), your medication will be sent by courier to you in 3-5 business days for any stock items. For special order items we typically take 7-10 business days for most urban/business addresses. Please note these are our normal timeframes, however in some circumstances this can take longer. Where possible we will notify you if we expect this to take longer.

Compounding's History And Resurgence

At one time, nearly all prescriptions were compounded. With the advent of mass drug manufacturing in the 1950s and 60s, compounding rapidly declined. The pharmacists role as a preparer of medications quickly changed to that of a dispenser of manufactured dosage forms. As a result, most pharmacists were no longer trained to compound medications.

Now, many mass-produced medications have a 'one-sized fits-all' nature. This meant that some patients' needs were not being met.

Fortunately, compounding has experienced a resurgence. Modern technology, innovative techniques and research have allowed more pharmacists, who are trained to customise medications, to meet specific needs.

Quality Is Key At CompoundLabs

We pride ourselves in always delivering optimal, personalised healthcare by providing high quality medications and advice.

Learn More

Have Questions? Contact Us


(09) 442 1727

Mail Address:

P.O. Box 101-142

North Shore Mail Centre


New Zealand

Physical Address (Our opening hours are Monday to Friday 8:30am to 5pm):

62C Diana Drive

Wairau Valley

Auckland 0627

Please let us know your query below and we'll get back to you as soon as possible. Our operating hours are Monday to Friday 8:30am to 5pm.