Have A Prescription?
If you have a prescription that you need us to fulfill, you can do the following:
You can mail the original copy to us at:
P.O. Box 101-142, North Shore Mail Centre 0745, Auckland, New Zealand
(please include a note with your phone number and email address)
Alternatively your doctor can fax it to us at:
(09) 442 5851
Please contact us if you are unsure or have any questions, we'd be happy to help.
Payment and Timings
Prescriptions can be paid for by credit card, cheque or internet banking. Please DO NOT post cash. When we contact you after receiving your prescription we will organize payment with you.
Upon receipt of your original prescription and payment, your medication will be sent by courier to anywhere in New Zealand and will need to be signed for upon delivery. We allow 3-5 business days for any stock items or 7 business days for customised items to be delivered to most urban/business addresses. Please note, these are our normal timeframes however in some circumstances this can take longer. Where possible we will notify you if we expect this to take longer.
To order a repeat, please contact us.
PLEASE NOTE: Your repeats will be kept on file at CompoundLabs. The label of your medication will indicate the number of repeats you have remaining. If your medication label displays no repeats, this will indicate that you need to get a new prescription.